E-Learning 

Audience: Current and future NCRH employees

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Problem: NCRH has not had a standardized fire-safety training for its staff in 10 years. Because of that, staff members have a wide variety of beliefs about how they should handle fire prevention and emergencies. 

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Solution: One newly created training for all current and future NCRH employees

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Tools Utilized: Articulate Storyline, Canva, Coolors

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Highlights: Various triggers and interactions including layers, animations, motion paths, audio, scenario storytelling, zoom region, avatars, markers, click-to-reveal, knowledge checks in each section of the course and a final graded quiz​​

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Audience: New Financial Emergency Assistance volunteers

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Problem: Volunteers with Shelby Hope's FEA often quit soon after starting. This results in an unmanageable workload for the director and executive assistant of the non-profit. In the past volunteers were hurriedly trained, by the least busy Shelby Hope staff member at the time of training, primarily on the importance of data collection. Volunteers were skipping crucial parts of the data collection and were unprepared for the interpersonal aspects of dealing with Persons in Need. 

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Solution: An e-learning training will replace the previous in-person training and volunteers will now use a form created in conjunction with this module that covers all components of the necessary data collection

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Tools Utilized: Articulate Rise, Canva

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Highlights: Scenario, assessment, knowledge checks, carousel, sorting, and flip card interactions.

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